As corporations increase their administrative teams, receptionist salaries are rising and competition for qualified staff is heating up. Although this may make it easier to obtain work, you’ll still need a strong skill set to land the position you want. We have found ways that can help you to find a job as a receptionist.
1. Have a basic understanding of technology
The telephone, with all of its buttons and various lines, is the most common piece of technology that receptionists must deal with. Computer skills are also required; most receptionists must be able to use email and be proficient in word processing. Knowing how to construct spreadsheets and use any industry-specific software is also beneficial.
2. Always be polite. Always treat others with dignity
Everyone should be treated as if they are the most important person in the office that day. Nobody cares about how you got stopped in traffic this morning, how you wrecked your wonderful new pocketbook, or how you misplaced your favorite CD since this is your work. Personal matters should be left at home. Make sure the person is completely at ease and eager to speak with you.
3. Maintain a positive outlook
Receptionists are the face of a company. They are the initial point of contact for clients and the individuals who answer questions from people who are unable to visit the office. Nobody wants to be greeted with a grumpy attitude and a sour expression. Make it a priority to have a positive attitude and a cherry, energetic demeanor at all times. Remember to be patient with difficult customers, even if they are getting on your nerves.
4. Make an effort to look your best
Because you are representing a company, you should dress appropriately. Purchase some business casual attire. Alternatively, if you work as a receptionist in a specific type of store, you might attempt dressing the part by purchasing and wearing some of the store’s attire. Unless you work somewhere where fashion, trendiness, or other qualities are emphasized, stick to the conservative side.
5. Have excellent organizing abilities
Receptionists are the initial point of contact for clients and the source of information and event planning for employees and coworkers. They frequently deal with clients, organize events, schedule meetings, and so on, in addition to handling calls and directing visitors. With all of these obligations, receptionists must be extremely organized to manage several demands at the same time. If a person can’t manage multiple tasks at once and deal with them promptly, they won’t stay long as a receptionist.
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